BrightStar Care of Bel Air MD Receives 2022 Best of Home Care® – Top 100 Leader
in Experience Award

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BrightStar Care of Bel Air MD announced today that it received the distinguished 2022 Best
of Home Care –Top 100 Leader in Experience Award from Home Care Pulse, the leading firm in
experience management for home care. The Top 100 Leader in Experience Award is the highest
recognition awarded by Home Care Pulse and is only awarded to 100 home care businesses in North
America. Recipients must consistently rank among the very highest in 10 or more quality metrics. As a
Top 100 Leader in Experience Award recipient, BrightStar Care of Bel Air MD is recognized among the
very best home care providers participating in the nationwide Home Care Pulse Experience Management
Program.

This accomplishment demonstrates BrightStar Care of Bel Air MD’s long-term dedication to excellent care
and quality improvement. To qualify for this award, 10% of BrightStar Care of Bel Air MD’s clients and
caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, BrightStar Care
of Bel Air MD received high client and caregiver satisfaction ratings in areas such as caregiver training,
compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using
feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the
BrightStar Care of Bel Air MD management team set goals to reach the highest level of Experience
possible.

“Every member of our team works tirelessly, every day, to provide top quality In-Home Care to the
residents of Harford County. To be recognized by Home Care Pulse is truly an honor,” says Michael
Tamberino, owner, BrightStar Care of Bel Air.

The Best of Home Care – Top 100 Leader in Experience Award highlights the top-performing home care
businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for
in-home care for a loved one will be able to recognize and choose a trusted home care provider.

“At Home Care Pulse, our mission is to help home care businesses create an experience that goes
beyond client and caregiver expectations,” says Todd Austin, President of Home Care Pulse. “When we
see agencies like BrightStar Care of Bel Air MD that have so effectively provided outstanding care and
employment experiences, we know we’re on the right track. BrightStar Care of Bel Air MD has worked
extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”

To find out more about BrightStar Care of Bel Air MD’s commitment to experience, please visit
www.brightstarcare.com/bel-air or call 443-601-9200.

About BrightStar Care
Based in Chicago BrightStar Care is a home care and medical staffing franchise with more than 360
locations that provide medical and non-medical services to clients within their homes, as well as
supplemental care staff to corporate clients. BrightStar Care franchise locations across the country
employ over 16,000 caregivers and over 5,700 nurses who play a unique role in overseeing the care for
each individual client. BrightStar Care is the only national home care franchise to receive The Joint
Commission’s Enterprise Champion for Quality award every year since the award’s inception. For more
information on BrightStar Care please visit http://www.brightstarcare.com.

About Home Care Pulse
Home Care Pulse leads the home care industry in experience management, online training, and review
management. Through its Care Intelligence Platform, HCP empowers home care providers to attract and
retain caregivers even during a historic caregiver shortage. HCP also conducts the annual Home Care
Benchmarking Study, the most comprehensive survey of home care providers in North America and
administers the annual Best of Home Care awards to agencies that achieve best-in-class client and
caregiver satisfaction scores. For more information

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