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BrightStar Care of Bel Air announced today that it has received both the 2019 Best of Home Care® – Provider of Choice and Employer of Choice Awards from Home Care Pulse. These awards are granted only to the top-ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse. BrightStar Care of Bel Air is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.
“We want to congratulate BrightStar Care of Bel Air on receiving both the Best of Home Care – Provider of Choice Award and the Best of Home Care –Employer of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers, BrightStar Care of Bel Air has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client satisfaction. We are pleased to recognize their dedication to quality professionalism and expertise in home care.”
Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback.
“Being recognized by Home Care Pulse as both a Provider of Choice and an Employer of Choice is a great honor for our company. That our clients and staff consistently rate our services as high quality is a testament of the great effort we take to provide a Higher Standard of Care in everything that we do. These awards, in addition to our Joint Commission Accreditation, make BrightStar Care of Bel Air the clear choice for families seeking a Higher Standard of In-Home Care for their loved ones,” says Michael Tamberino, President and CEO of BrightStar Care of Bel Air.
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Erik Madsen, CEO of Home Care Pulse. “We are happy to recognize BrightStar Care of Bel Air as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”
To find out more about BrightStar Care of Bel Air’s commitment to excellence, please visit www.brightstarcare.com/bel-air or call 443-601-9200.
About BrightStar Care of Bel Air
BrightStar Care of Bel Air is an Independently Owned and Operated location of BrightStar Care, a national private duty home care and medical staffing franchise with more than 330 locations which provide medical and non-medical services to clients within their homes, as well as supplemental care staff to corporate clients. In addition to Home Care Pulse’s Provider of Choice and Employer of Choice awards, BrightStar Care of Bel Air has earned The Joint Commission’s Gold Seal of Approval® for Home Care Accreditation by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care. For more information on BrightStar Care please visit www.brightstarcare.com/bel-air; to find out more about BrightStar Care of Bel Air.
About Home Care Pulse
Home Care Pulse is the home care industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.
